Community Health Workers


The bridge to better health for all

What does a Community Health Worker do?


Together, the health insurance funds employ 50 Community Health Workers (CHW). These CHW have the task of providing people in socially vulnerable situations with the necessary guidance and direction to and within the Belgian healthcare system. They make contact to inform people about health and health care. Community Health Workers help people on their way to, for example, the GP, pharmacy or health insurance fund. At the same time, they are very well placed to notice structural problems and inequalities in access to care. This approach should, among other things, expose barriers to access to care so that they can be addressed.

Identify barriers in access to care and provide support tailored to the individual with the aim of: recognising the need for care by the person himself, reducing and, if possible, removing those barriers

Guiding people to care and welfare institutions such as general practitioner, dentist, health insurance fund, , ...

Supporting vulnerable groups in the use of health care by reminding people of appointments, monitor appointments, give confidence and provide trust, listen to the people and valorize their needs

Strengthen health skills, paying particular attention to the needs related to the covid crisis.

Identify inequalities and structural accessibility problems within primary health care by detecting problems from real life experiences and demands for help.

Where can you find us?


The operation of the Community Health Workers in Belgium is still in a project phase. We are currently active in the following cities (click on the city for more info):

Vlaanderen:
Antwerpen  -  Genk  -  Gent  -  Oostende  -  Tienen

Wallonië:
Charleroi  -  Luik  -  Verviers-Dison

Duitstalige gemeenschap :
Eupen et Kelmis

Brussel

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Genk

In Genk zijn wij hoofdzakelijk actief in de wijken Sledderlo, Waterscheid Noord, Zwartberg Noord en New Texas. Ons team bestaat uit 5 medewekers: Aicha, Amina, Gianni, Hilal en Ersin.

Voor meer informatie rond onze werking in Genk kan je terecht bij Aicha.NaitOufakir@chw-intermut.be.
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Oostende

In Oostende zijn we actief in volgende wijken: Centrum, Hospitaalwijk, Westerkwartier, Mariakerke, Raversijde, Stene, Vuurtorenwijk, Konterdam en Zandvoorde. Ons team bestaat uit Johan, Najia, Rose en Annemie.

Voor meer info kan je terecht bij annemie.deranter@cm.
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Tienen

In Tienen kan je de medewerkers Siga & Iuliia regelmatig tegenkomen in Bezorgd Om Mensen, het inloophuis en andere organisaties. Daarnaast hebben we ook een outreachende werking op plaatsen waar kwestbare mensen zich regelmatig bevinden.

Voor bijkomende informatie kan je ons steeds contacteren via koen.beun@cm.be.
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Gent

In Gent kan je Jamila, Semra, Sabine, Holia, Nikhat, Salah, Tineke en Kim vinden in diverse zeer laagdrempelige en warme plekken in de stad zoals De Rode Lotus (Brugse Poort), De Olijfboom (centrum), De Fontein (Bloemekeswijk), De Stek (Samenlevingopbouw) Watersportbaan, De Tinten, ...

Voor informatie ben je welkom bij ann.hendriks@chw-intermut.be.
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Antwerpen

In de Antwerpse wijken: Borgerhout (intramuros), Centraal Station, Amandus-Atheneum, Dam en Stuivenberg kan je onze Community Health Workers: Benedict, Zhor, Frederique, Bruno, Encieh, Ligia & Yassin tegenkomen.

Voor meer informatie over onze werking in Antwerpen contacteer kristof.berrens@cm.be of daria.vervaet@devoorzorg.be.
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Charleroi

À Charleroi, nous sommes actifs dans les quartiers Couillet centre, Dampremy, Fourcault Coucou, Gilles Haies, La Brouchetere, La Docherie, Ville Basse/Haute, Le Faubourg, Le Sart Albert, Les Fiestaux, Les Quatres Bras de Gilly, Le Trieux Saint-Jean, Marchienne Etat, Marchienne Est Foret, Matadi, Montignies Centre.

Les CHW sont :
  • Zone 1 (Matadi + Marchienne + La docherie) : Megan Hubert
  • Zone 2 (Fourcault + La Brouchetere + Le Faubourg) : Ludovic Matens
  • Zone 3 (Dampremy + Ville Haute / basse + Trieux) : Nathan Chevalier et Jean Langloys
  • Zone 4 (Gilly Haies + Sart Albert + Quatre Bras) : Nectaria Stefanakis
  • Zone 5 (Couillet + Fiestaux + Montignies) : Aurélie Duvivier
  • Zone 6 (Châtelet) : Marion Pillie
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Liège

À Liège, nous sommes actifs dans les quartiers Amercoeur, Bressoux, Droixhe, Centre, Longdoz, Outremeuse, Saint-Léonard, Sclessin, Sous-les-Vignes (Sclessin), Tribouillet. À Saint-Nicolas, nous sommes actifs dans les quartiers Hauts de Tilleurs, Tilleur centre/cimetière. À Seraing, nous sommes actifs dans les Beau Site, Belle Pierre, Biez du Moulin, Jemeppe, La Bergerie, Laveu, Val Potet, Lize, Makets, Ougrée Centre, Seraing Centre, Vieille Espérance.

Les CHW sont :
Bino Yousef, Céline Castermans, Dorothée Mardaga, Fatouma Ibrahim Mohamed, Jessica Henry, Lamiae Hassane, Léna Deblon, Marie Couplet & Vladimir Delmotte
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Verviers

À Verviers, nous sommes actifs dans les quartiers Abattoir Charrons, Chapeliers Ensival, Dison Fyon, Gérardchamps Besme, Hodimont, Jean Lambert, Laines, Limbourg, Marché, Martyr, Pré Javais, Surdents haute crotte couvalle, Centre, Dison Centre, Pisseroule, Renoupré

Les CHW sont :
Noella Qessouri, Océane Heyndel, Anass Rarhib, & Chrisitine Geron
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Eupen

En région germanophone, nous sommes actifs à Kelmis et à Eupen.

Les CHW sont :
Olivier De Rycke & Monique Kessler
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Brussel

In Brussel is ons team actief in diverse gemeenten en wijken. Wil je graag meer informatie per wijk, neem dan contact op met Murielle.Lona@mloz.be of antoine.gulli@chw-intermut.be

Neder-Over-Heembeek: Versailles, Zavelput
Laken: Modelwijk, Houba, Leopold, Bockstael CHW: Herby Maddy

Jette: Centrum, Essegem
CHW: Jamila El Moutaki

Schaarbeek: Helmet, Conscience
CHW: Manon Vanuytrecht & Fabienne Tiambo

Brussel Centrum: Marollen, Anneessens, Dansaert, Kaaien
CHW: Yousra Ben Hassoune & Abderrahim El Mejriti

Anderlecht: Centrum, Peterbos, Moortebeek, Veewijde, Rad, Klaverswijk
CHW: Adbelhafid Boumansour, Mariam El Mouden & Deborah Alcime

Contact en bijkomende informatie


Contact and additional information Do you want to call

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This intermutual project is an initiative of the Federal Minister of Public Health, Frank Vandenbroucke. The financing of the project was established through an agreement with the RIZIV. The University of Antwerp is in charge of the scientific research linked to the project, which provisionally runs until the end of 2021.